Florida State College Jacksonville
2022 - 2025
B.S. in Digital Media
Experienced Business Manager and Business Development Representative with a strong background in sales, data management, and digital media. Adept at optimizing business processes and driving growth through strategic data analysis and customer engagement.
Business Manager
Jacksonville, Florida
Jan 2019 - Present
motor sales direct·Full-time
Develops and optimizes systems for inventory management, sales tracking, and product enhancements, delivering streamlined processes that improve operational efficiency and drive measurable business growth. Establishes structured data storage systems to securely collect and organize customer credit profiles, loan pre-approvals, and payment histories, enabling accurate assessments of financing eligibility. Utilizes data processing techniques to store and analyze vehicle valuation metrics, helping to refine pricing strategies and make informed inventory acquisition decisions. Integrates third-party financial platforms to securely retrieve and store customer credit scores, loan approvals, and payment structures, ensuring compliance with data protection laws while enabling fast and reliable financing decisions.
Business Development Representative
Jacksonville, Florida
Jan 2016 - Jan 2019
nimnicht buick & gmc·Full-time
Conducted an average of 100 daily cold calls to potential customers, identifying leads, assessing interest levels, and gathering key insights to drive sales opportunities. Captured and organized customer information, including preferences, demand trends, and purchasing intent, ensuring accurate data entry for targeted follow-ups and lead nurturing. Recorded and summarized customer data on vehicle demand and service needs into detailed reports, delivering actionable insights to business leaders to guide strategic inventory planning and targeted marketing efforts. Utilized a structured database (SQL) to input and track customer interactions, analyze engagement metrics, and monitor lead conversion rates, providing data-driven insights to enhance outreach strategies and improve sales forecasting.